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How leobola's terms protect your account and payouts

When you open an account with us, these terms set out exactly how withdrawals are verified, how your payments via DANA, OVO, GoPay and QRIS are processed, and…

Verified withdrawalsPayment securityAccount closure rights

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Where leobola operates and what applies to you

leobola Service availability depends on jurisdiction. Users are responsible for checking local law before access.

leobola operates for players where local law permits. Account access, deposit and withdrawal terms, and the games available to you depend on local law and your location. We ask you to verify your details when you open an account — this protects both your funds and

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ours. Your account is personal and cannot be transferred, sold or shared. When you place a wager or request a withdrawal, you confirm you meet all eligibility requirements under local regulation. If at any point your location falls outside supported regions, your account access will be
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suspended pending verification.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET HELP WITH TERMS

Reach our team if you have questions about these terms

Our support desk sits in Surabaya and answers queries about account terms, withdrawal holds and policy disputes Monday to Friday, 09:00–17:00 Jakarta time.

SECURITY AND DATA

How we safeguard your account, data and withdrawal history

Your account is encrypted end-to-end and access is tied to your unique login. We store payment details only to process deposits and withdrawals — we never sell or share your banking information…

Data encryption

All login credentials, payment details and transaction history are encrypted at rest and in transit using industry-standard protocols. Your account cannot be accessed without your password.

Payment verification

Every withdrawal is verified against your deposit history and identity documents before funds leave our system. This protects you from unauthorised transactions.

Third-party privacy

Your banking information is never shared with marketing partners, affiliates or data brokers. We share data only with payment processors and regulators where required by law.

Data retention

Account and transaction data is kept for seven years after closure to comply with financial record-keeping law. You can request earlier deletion where local law permits.

Session security

Sessions automatically log out after 30 minutes of inactivity on shared or public devices. Log back in when ready to deposit or check your balance.

Personal data requests

You can request a copy of all data we hold on you, or ask us to delete your account entirely, by opening a support ticket titled 'Data Subject Request' from your dashboard.

Frequently asked questions about leobola's terms

Players often ask what happens to their account if they stop playing, how long withdrawals take after verification, and what to do if they suspect fraud. Below are the answers we give most often.

Your account remains active indefinitely. Funds in your wallet do not expire. If you want to close your account permanently, you can request closure from the account settings menu and all remaining funds will be paid out within five business days, minus any pending verification holds.

Once verified, withdrawals via DANA, OVO, GoPay and QRIS usually clear within one business hour. Bank transfers may take one to two business days depending on your bank. We show the expected arrival time before you confirm the withdrawal.

Yes. Go to your wallet, select 'Payment Methods' and add a new DANA, OVO, GoPay or QRIS account. You must verify the new method by making a small test deposit first. Only verified methods are available for withdrawal.

Contact our support team immediately through live chat or a support ticket. We will freeze your account, review the transaction and issue a refund if fraud is confirmed. Change your password before you contact us to prevent further unauthorised access.

Yes. Open a support ticket titled 'Data Subject Request' and we will send you all personal data, transaction records and communications within 14 days. This includes deposit and withdrawal history, game play logs and any notes from our support team.

Request account closure from the account settings menu. All remaining funds are paid out within five business days. Your account data is kept for seven years for regulatory purposes, but you cannot log in or place new wagers after closure is confirmed.

No. Deposits via DANA, OVO, GoPay and QRIS carry no fees. Withdrawal fees, if any, are shown in your wallet before you confirm. We do not charge monthly account maintenance, inactivity fees, or closing fees. All charges are listed transparently at the point of transaction.

How leobola's terms protect your account and payouts

Reach our team if you have questions about these terms

How we safeguard your account, data and withdrawal history

Data encryption

Payment verification

Third-party privacy

Data retention

Session security

Personal data requests

Frequently asked questions about leobola's terms

01 What happens to my account if I stop playing for a long time?

02 How long does a withdrawal take after it's verified?

03 Can I change my payment method on file?

04 What should I do if I see an unauthorized transaction on my account?

05 Can I request a full copy of my account data and transaction history?

06 What happens if I want to permanently close my account?

07 Are there any fees or charges hidden in these terms?

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